Privacy Policy

1. Controller

Nexin Group GmbH operates Nexin's public website and digital platform and is the controller for the processing of personal data arising from their use.

Nexin Group GmbH
Poststrasse 3
8853 Lachen SZ
Switzerland
Email: info@nexin.ch
Website: https://www.nexin.ch

UID: CHE-156.323.119
Managing Director: Thomas Albert Schallert

2. Categories of personal data

We mainly process the following categories of personal data:

Contact and communication data submitted via forms, email or other enquiries.
Usage data such as IP address, timestamps, browser details, device information and server logs.
Consent and preference data collected through our cookie and consent settings.
Account, authentication and contract data when you create a Nexin account or use our platform.
Insurance, needs-analysis and health information you provide for a comparison, consultation or insurance application. We only process health data where this is necessary for the service you request.
Measurement and interaction data, including session recordings, where you consent to analytics or Google services.
Data you voluntarily provide when moving into app flows or requesting contact.

3. Purposes and legal basis

We process personal data in order to:

provide the website in a secure, stable and usable manner,
respond to enquiries and communicate with prospects, customers and partners,
provide and carry out accounts, comparisons, analyses, consultations and insurance applications,
analyse visits, redirects and contact journeys and improve the website,
document consent decisions and enforce cookie preferences,
comply with legal obligations and establish, exercise or defend claims.

Processing takes place under the Swiss Federal Act on Data Protection, in particular on the basis of our overriding legitimate interests, pre-contractual steps, legal obligations and, where required, your consent.

4. Recipients and international transfers

We work with technical service providers that may process personal data on our behalf or under their own data protection responsibility. This includes hosting, infrastructure, security, authentication, form, analytics and communication providers. For a requested consultation or intermediation, we may also share the required data with selected insurers and other professional partners expressly identified to you.

Where we use Google services via Google Tag Manager, data may be transferred to Google companies. This can include transfers to countries outside Switzerland, in particular the United States. In such cases we rely on appropriate contractual and organisational safeguards or the applicable statutory basis.

5. Cookies, consent and Google services

Our website uses technically necessary storage to provide core functions, language settings, security mechanisms and your consent decision.

In addition, depending on your selection in the consent banner, we may use PostHog for product analytics including session recordings, as well as Google Tag Manager as a deployment layer and Google services for audience measurement, conversion measurement or marketing purposes. More details are available in our Cookie Policy.

You can withdraw or update your consent at any time through the cookie settings. Without consent, only technologies required to operate the website will be loaded.

6. Retention periods

We keep personal data only for as long as required for the relevant purpose or as long as a statutory retention obligation applies.

Server and security logs are generally retained only for a limited time.
Contact enquiries are kept as long as necessary for handling and traceability.
Consent and cookie preferences remain stored until expiry or until you withdraw them.
Analytics and marketing data depend on the configured Google setup and your consent status.

7. Your rights and contact

You have the following rights under applicable data protection law, in particular:

to obtain information about your personal data processed by us,
to request correction of inaccurate data,
to request deletion or restriction, where no legal obligation requires retention,
to receive or transfer certain data,
to object to processing based on legitimate interests,
to withdraw any consent with effect for the future.

For privacy-related requests, please contact us at info@nexin.ch. If you believe that processing violates applicable law, you may also contact the competent supervisory authority.

8. Security and updates

We use appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse or disclosure. This includes access restrictions, encryption, secured infrastructure and ongoing security reviews.

We may update this privacy policy if our website, the services used or the legal framework changes. The version published on this page applies.